Thai Police Chief Orders Swift Action on Mule Accounts, Promises 12-Hour Resolution for Innocent Account Holders

BANGKOK, September 17th, 2025 — Thailand’s police chief, Pol Gen Kitrat Panphet, has launched a rapid-response initiative to address bank accounts flagged for suspected links to cybercrime, ensuring innocent account holders can regain access to their funds within 12 hours. The new measures, effective immediately, aim to minimize public inconvenience while tackling the growing issue of mule accounts used in online scams.

We have been covering this story for several days, first, see this to get more of the story on the situation.

During a meeting on Tuesday at the Royal Thai Police headquarters, Kitrat coordinated with relevant agencies to streamline the process of reviewing and resolving account suspensions. He statrd that only specific transactions tied to potential criminal activity are suspended, not entire accounts, clarifying that the term “freeze” is inaccurate. This doesn’t, however, cover violations for foreigners for invalid visa or sim card information, notes The Pattaya News.

To restore access, affected individuals must provide four details: their full name, ID card number, bank account number, and the name of the bank. “If the information checks out, the suspension will be lifted within half a day,” Kitrat assured, showing that the process is designed to confirm identity without placing undue burden on the public.

Victims can report issues at their local police station if the account was suspended for suspicion of being connected to a mule account (Not a visa or document confirmation suspension), where officers will work with the Police Cyber Taskforce (PCT) to verify details before escalating cases to the Anti-Online Scam Operation Centre (AOC) for major investigations. Kitrat noted that lessons from past large-scale probes would enhance the speed and efficiency of the process.

A national war room for frozen accounts has also been created by calling 1441, a Thai speaker is suggested.

For the original version of this article, please visit The Pattaya News.

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Adam Judd
Mr. Adam Judd is the Chief of Content of TPN media, English language, since December 2017. He is originally from Washington D.C., America. His background is in HR and Operations and has written about news and Thailand for a decade now. He has lived in Pattaya for about ten years as a full-time resident, is well known locally and been visiting the country as a regular visitor for over 15 years. His full contact information, including office contact information, can be found on our Contact Us page below. Stories please e-mail Editor@ThePattayanews.com About Us: https://thephuketexpress.com/about-us/ Contact Us: https://thephuketexpress.com/contact-us/